Question: Can high-temperature objects be placed on artificial stone countertops directly or for a long time?
Answer: No! Hot pots, hot pots, or other utensils with high temperatures that are directly removed from the stove, oven, microwave, etc. may cause damage to the artificial stone surface. Please use a potholder with rubber feet, or put an insulation pad on the countertop.
Q: Can the artificial stone countertop be used as a cutting board?
Answer: No! Please use a cutting board when cutting vegetables. Although the artificial stone countertop is solid and durable, doing so will also leave unsightly scratches and dull the knife edge. If you accidentally leave a knife mark, you can use 180-400 grit sandpaper to gently wipe the surface according to the depth of the knife mark, and then use a scouring pad to treat it again.
Question: Why should the artificial stone surface be kept as dry as possible?
Answer: Because the water contains a lot of bleaching agents and scales, after staying for a long time, the color of the countertop will become lighter and affect its appearance. If this happens, please wipe it with 600#-1200# water scrubbing paper, wipe it dry and spray “Bi Lizhu” on it.
Question: Why should we strictly prevent strong chemicals from contacting the surface of artificial stone?
Answer: Artificial stone has long-lasting damage resistance, but it is still necessary to avoid contact with strong chemicals, such as paint removers, metal cleaners, and stove cleaners. Do not touch methylene chloride, acetone (nail polish remover), strong acid cleaning agent. If you accidentally come into contact with the above items, immediately wash the artificial stone surface with plenty of soapy water. If the nail polish is stained, please use an acetone-free cleaning agent (such as thinner, alcohol), and then rinse with water. Do not allow heavy or sharp objects to directly impact the surface: do not rinse with cold water and then boil it immediately.
Question: How to remove most of the stains and dirt on the surface of artificial stone?
Answer: Use soapy water or a detergent containing ammonia water (such as detergent).
Question: How to remove scale on the surface of artificial stone?
Answer: Use a damp cloth to remove the scale and then wipe it with a dry cloth.
Question: How to remove knife marks, burns, and scratches on artificial stone?
Seven Answer: If the surface finish is matte, polish it with 400-600 grit sandpaper until the knife mark disappears, and then use detergent and scouring pad to restore it to its original state. If the surface finish is a mirror surface, first polish it with 800-1200 grit sandpaper, then use a polishing wax and wool polishing ring to polish with a low-speed polisher at 1500-2000rpm, and then clean the surface with a clean cotton cloth. For small white marks, moisten the surface with cooking oil and dry cloth.
Q: Can artificial stone countertops be refurbished?
Answer: There are more scratches on the countertop due to different reasons, or the appearance is affected by the longer use time (1-2 years). Ask professional and technical personnel to polish with a grinder first, and then polish with a polishing machine.
Question: How to maintain the artificial stone star basin?
Answer: If you use it for a long time, when you think it is very dirty, please fill the basin with water (50:50=water: bleaching solution) and soak for at least 15-20 minutes, then wash the lower part and surrounding area, or use “84 to disinfect Liquid” (according to its instructions) to clean the star basin.